Privacy Policy for MIPSIT DIGITAL LTD (MIPS)

Effective Date : 20/01/2023
At MIPS (the "Company"), we take your privacy and data protection seriously. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our products, services, websites, and applications. We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the values set by the GDPR and Data Protection Law in Mauritius.

Identifying Purposes

We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.

Information We Collect:

We may collect personal information directly from you or from other sources, including:
1.1. Contact Information: Name, email address, postal address, and phone number.
1.2. Account Information: Usernames, passwords, and other identifiers used to access our services.
1.3. Payment Information: Credit card details or other payment information used for transactions between financial institutions.
1.4. Usage Information: Data about how you interact with our services, such as IP addresses, device information, browsing history, and cookies.
1.5. Communications: Records of communications with us, including customer support inquiries.

How We Use Your Information:

We may use your personal information for the following purposes:
2.1. Provide Services: To deliver the products, services, and support you request from us.
2.2. Personalization: To customize your experience and suggest relevant content.
2.3. Communication: To respond to your inquiries, provide updates, and notify you about important changes or promotions.
2.4. Marketing: To send promotional materials and offers if you have given consent or are within the scope of legitimate interest.
2.5. Analytics: To analyze and improve our services, products, and user experience.

Sharing Your Information:

We may share your personal information under the following circumstances:
3.1. Service Providers: We may share data with trusted third-party service providers to perform services you request (e.g., payment processors, hosting partners).
3.2. Legal Compliance: We may disclose information when required by law, regulation, or legal process.
3.3. Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
3.4. Consent: With your consent, we may share information for specific purposes not covered by this Privacy Policy.

Your Privacy Choices:

4.1. Opt-out: You can opt-out of receiving marketing communications from us at any time.
4.2. Access and Update: You can access and update your personal information through your account settings or by contacting us. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
4.3. Cookies: You can manage cookie preferences through your browser settings.

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy:

Our services are not intended for children under the age of 18. We do not knowingly collect or store personal information from children without parental consent.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at support@mips.mu.

Please read this Privacy Policy carefully, and by using our services, you consent to the collection and use of your personal information as described herein.

Other Websites or services

Our website or services may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website or service. Additionally, we are not responsible for the privacy practices employed by third party websites.